CONTACT US

Feel free to get in touch with us!

Office Location

Virtual Store, Accra, Ghana

Phone Numbers

+233 (0) 545 989 754
+233 (0) 530 077 408

Email Address

info@havahpremium.com
sales@havahpremium.com

FREQUENTLY ASKED QUESTIONS

INFORMATIVE QUESTIONS AND ANSWERS

Will I receive the same product that I see in the picture?

Yes, absolutely! At Havah Premium Company, we ensure that all product images accurately represent what you will receive. We take great care to provide clear, up-to-date photos so you can shop with confidence. What you see is what you get.

Where can I view my sales receipt?

You can view your sales receipt in the confirmation email sent to you after your purchase. If you created an account, you can also log in to your dashboard and find your receipt under the “Order History” or “My Orders” section. Need help? Contact our support team and we’ll be happy to assist!

What products does Havah Premium Company offer?

We specialize in the sales of large-scale kitchen machinery, storage containers, and industrial equipment. Our products are designed for efficiency, durability, and high performance to meet the needs of businesses across various industries.

Do you offer warranties on your equipment?

Yes, all our equipment comes with manufacturer warranties. Warranty terms vary by product, so please check individual product details or contact our team for specific warranty information.

Can I get recommendations on the best equipment for my business?

Absolutely! Our team of experts is available to assess your needs and recommend the most suitable equipment for your operations. Simply reach out to us for a consultation.

Do you provide after-sales support and maintenance services?

Yes, we offer after-sales support, including technical assistance and guidance on equipment usage. For select products, we also provide maintenance services.

What industries do you serve?

We cater to a wide range of industries, including restaurants, hotels, catering services, food processing plants, and other businesses requiring large-scale kitchen and storage equipment.

How can I place an order?

You can place an order by contacting us directly via phone, email, or our website. Our sales team will guide you through the process and ensure a smooth transaction.

Do you offer bulk purchasing options?

Yes, we accommodate bulk orders and can provide special pricing for large-scale purchases. Contact us to discuss bulk order discounts.

What are the payment options available?

We accept multiple payment methods, including bank transfers, credit/debit cards, and other secure payment options. Details will be provided at the time of purchase.

Do you offer delivery services?

Yes, we provide reliable delivery services to ensure your equipment reaches you safely. Shipping costs and delivery times may vary depending on your location and order size.

CONTACT US FOR ANY QUESTIONS

INFORMATION ABOUT US